Effective Date: 31/10/24

Welcome to the privacy policy of Removals & Storage Experts. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data, your privacy rights, and how the law protects you, in compliance with the General Data Protection Regulation (GDPR) in the UK and other applicable data protection laws.

1. Who We Are
Removals & Storage Experts (“we”, “us”, “our”) provides removal and storage services across the UK. We are the data controller responsible for your personal data collected through our website https://removalsandstoragex.com.

2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
1. Identity Data: Name, title.
2. Contact Data: Email address, phone number, postal address.
3. Technical Data: IP address, browser type, location, operating system.
4. Usage Data: Information about how you use our website and services.
5. Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Collect Your Data
We use different methods to collect data from and about you, including:
Direct Interactions: Filling in forms on our website, contacting us by phone, email, or post.
Automated Technologies: Interaction with our website using cookies and similar tracking technologies.

4. How We Use Your Data
We use your data in the following ways:
Service Provision: To respond to inquiries, provide services, and manage bookings.
Customer Relationship Management: To manage our relationship with you, including notifying you of changes to our services.
Marketing: To send you information about our services if you have opted in to receive it.
Legal Compliance: To meet our legal obligations or in connection with a legal claim.

5. Legal Basis for Processing
Under GDPR, we must have a lawful basis for processing your data. We process your personal data under the following lawful bases:
Consent: When you have given consent for marketing communications.
Performance of a Contract: When